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Customer service

We hope that all the products you buy from COIFFUREARABAIS.COM meet your expectations. If necessary, we will accept returns for 14 days provided that the following conditions are met:

- The item is not used.
- It is kept in its original packaging.
- The receipt of the transaction is included.
- Items can be refunded or exchanged
 exchange policy for hairdressing tools (1 year warranty)

 
Please note that we accept the hairdressing tools returns only these two conditions:
- The customer has his/her receipt
- The reason for the exchange is valid and verifiable.

NOTE: Our policy of exchange and refund do not applies to purchases made in the CLEARANCE section or products other than hairdressing tools.
 
* IMPORTANT:
- The shipping costs are not refundable.
- Purchases paid by PayPal: Refund is possible only online and will be credited directly to your PayPal account.
 
A simple way to return items by post Canada:
You received the package accompanied by a Return Service label, use the label provided and drop the item in a public mailbox or take it to your local post office.